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Hi from Brooklyn Gear
Hi
I just wanted to introduce myself to the forum. My name is Adam Levy and I am the owner of Brooklyn Gear. Brooklyn Gear is the distributor and manufacturer of the KSD Bass line. Ken Smith has been gracious enough to design this great bass line. It is my responsibility to manufacture and distribute and support the line up to Ken Smith standards. If you have any questions please feel free to contact me directly at adaml@brooklyngear.com or ksd@brooklyngear.com Look forward to hearing from you Adam |
whew....
Adam, thanks for signing up. I feel the relief coming already. Although we use full names here as a policy, as long as we know who you are and why you are here, we can let the name thing slide.
If people start calling you Mr.Gear, then I guess you could politely correct them..lol Till then, thanks for signing in Brooklyn. Is that Brook' for short by the way?:D |
Adam it would be nice to hear from you when KSD basses will be in stock I have bought one five months ago wrote to your email, phoned your offices. My supplier is one of your main dealers and he cannot get you to answer the phone or any emails sent to him. Personally, I don't care if Ken Smith is upset and moans that it is not his fault. The product is designed and therefore endorsed by him.
George Shippey |
Please read my response Mr. Shippey
Mr. Shippey
I have responded to your emails and when I have accurate dates on when the new basses are ready you will be informed. I will not release basses before they are ready. I would rather be criticized for having shipping delays than releasing a bad bass. Best regards Adam Levy |
Reply To Mr Levy
Dear Adam:
I have promised not to say anything more in the forum about KSDs. The product is excellent. I have written to you by snail mail from London UK and I hope that I will be hearing some good news from you with your reply. George Shippey:o |
Thanks Mr Levy
I bought three KSD705s two of the dealers refunded the money and one dealer has said he does not know when if ever. I will be able to have my bass. One dealer who is sells a substantial proportion of KSDs has said to me he will never carry them again, a copy of the email I enclosed to you when will they be available six months to wait is a long time are you in business or not. If not I can get my third refund and invest it in something else. the name Ken Smith Design and Ken Smith really makes me quite upset. :mad:
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Wow, you made it 5 days after posting that you wouldn't post anymore about this..
Honestly man, don't hold Ken responsible for this. If you want to see your bass delivered on time and have astounding quality, order a Smith.. KSD may be a good bass, but it's not worth the apparent pain you're suffering trying to get one. If Brooklyn Gear can't deliver product, they will fold in short order and the whole mess will just be a bad memory. |
I think you are right
I would also be wary of purchasing anything at the moment because I am nervous about being disappointed again
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No reason to be wary. As an owner of a Ken Smith bass for the past 7 years, I can attest there is nothing else like it.. He delivered my bass almost 2 months earlier than promised..
I've never had a problem getting in touch with Ken for anything. Though you may not always like what he says or how he says it, there is no trouble in getting an answer from him about his business. |
Wtf?
Quote:
How dare you sit in 'my house' and openly question my credibility? I helped design a Bass for Brooklyn Gear. What am I guilty of? |
Reply To Ken Smith
I have submitted a private message to you. If you visit talkbass forum you will see many people like myself asking if you can't use your influence to convince Brooklyn Gear to be up front with their customers and say when spares and stocks will be available. Will it be in two months, three months or six months all we want is what we have paid for. Secondly, I don't work for another manufacturer or supplier just a bassist who feels badly let down.:mad::mad::mad:
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Ask him..
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KSD Bass
I was pleased to know that there are some KSDs in transit as well as spare parts and that the issues have been resolved. I think that rebranding the bass would be a strategic mistake considering that some of the reviews by owners have been very positive. Personally, I own a Sadowsky, and I have gigged and recorded with a television orchestra for the past several months. The conductor and other musicians prefer the tone of the KSD to Sadowsky. Some people felt that they could adjust the truss rod themselves with the wrong wrench, as well as other issues which Adam assures us now has been resolved. If I was Brooklyn Gears Brand manager I would make the new production run as KSD MKII which would be best for his company and reassure break the associations with the problems of the past. I wish Adam and Ken all the best and hope that I will receive my bass one day.
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News..
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