Quote:
Originally Posted by Emre Tufekci
Hi,
My BSR5EG that I bought just the other day has a small issue, the jack input has a connectivity problem. If I insert the cable all the way and seat it properly there is no sound, if I pull the cable out about 3-4mm (sorry I only know metric) the sound returns. The jack input was slightly loose when I brought it home, but I opened the back and very gently tightened the screw so it would not wiggle around anymore. But that has not solved the connectivity issue.
My questions is, should I take it back to the dealer I bought it from (chuck levins music in wheaton MD) and let them fix it? Would that void the warranty? Or should I go through KS shop?
Thanks,
Emre
www.productionpit.com |
The Bass you bought was not brand new like from my hands to yours. It was in a store and was played at least enough for the internal Jack spring to be weakened and destroyed. Some Cable brands have slightly oversized tips and this will kill a Jack of this design fairly quick.
If the Bass was sold as new, then take it back to the store. They owe you a new jack with installation. If the bass was used, not brand new (first owner ever) then they should compensate you in some way. Still, the jack can be rendered useless by at least one of those famous cable companie's tip designs. I have seen it a thousand times yet they continue to use the type two plug which is not at all good for a new barrel jack such as yours.
This is a store issue as it was shipped from us to them at some point with a good jack when it was made. What is the serial number of your bass?