Bass problem

[Emre Tufekci]

Hi,

My BSR5EG that I bought just the other day has a small issue, the jack input has a connectivity problem. If I insert the cable all the way and seat it properly there is no sound, if I pull the cable out about 3-4mm (sorry I only know metric) the sound returns. The jack input was slightly loose when I brought it home, but I opened the back and very gently tightened the screw so it would not wiggle around anymore. But that has not solved the connectivity issue.

My questions is, should I take it back to the dealer I bought it from (chuck levins music in wheaton MD) and let them fix it? Would that void the warranty? Or should I go through KS shop?

Thanks,
Emre
www.productionpit.com